February 08, 2004-9:34 p.m. Now that I know when my layoff date at work is, I am really not holding back at all about my feelings. An example: Thursday, I was working on a phallically-named claims system that brings images of mail to you in a queue. I somehow locked myself out and had to call the nationwide help desk for assistance. This is how that conversation went. Helpdesk Guy: �Can I have your last name?� Sa: �Young� HG: �Can you spell that for me?� Sa: *resisting the overwhelming urge to say T-H-A-T* �Y-O-U-N-G� HG: �Oh. Young.� *Sa rolls her eyes* � �How can I help you?� Sa: �I�m locked out of the phallically-named application� HG: �What message are you getting?� Sa: �Password invalid� HG: �What does it say?� Sa: �Password invalid.� HG: *trying to get an attitude* �Usually it gives a number and a message. . .� Sa tries to log back on to the application to get the error message whilst placing her phone on mute and questioning HG�s intelligence and parentage. Sa: �It says �353 password or username invalid�� HG: �I�m going to have to reset your password.� Sa: �Duh!� HG: �Excuse me? What did you say?� Sa: �I said �Duh!�� HG: �Try logging in with G-O-O-D-2-G-O� Sa: �It�s not working� HG: �Try it again.� Sa: �It�s not working� HG: *after approximately 8 to 10 tries without success* �Are you typing G-O-O-D-2-G-O?� Sa stifles the urge to say �No, I�m typing 4-A-M-O-R-O-N� Sa: �Yes� Finally after a few more attempts it worked. **Disclaimer: All characters in this diary are fictional. Any resemblance to actual people living or dead, real or imagined, is purely coincidental and unintentional.** |